Terms and Conditions
This document outlines the terms and conditions governing the use of all services provided by GlitchSpin. By creating an account and using the platform, you agree to be legally bound by these rules, which constitute a binding agreement between you and the company. We encourage all players to read this document carefully to fully understand their rights and responsibilities. The information provided here is essential for a secure and enjoyable gaming experience at the GlitchSpin Australia.
Account Registration and Management
To play games at GlitchSpin, all users must register for a personal account. Players must be at least 18 years of age and provide accurate information during the sign-up process, which typically includes an email address, a chosen password, and a preferred currency. Passwords must contain at least eight characters, including one uppercase letter, one lowercase letter, and one number. It is the player’s sole responsibility to maintain the confidentiality of their login details.
Identity Verification (KYC)
In line with regulatory requirements, GlitchSpin requires all players to complete an identity verification process before their first withdrawal can be approved. This procedure, known as Know Your Customer (KYC), helps prevent fraud and ensures a secure platform for everyone. Players will be asked to submit copies of specific documents, typically:
- A valid photo ID (such as a passport or driver’s licence)
- Proof of address (such as a recent utility bill or bank statement)
This verification process is generally completed within 24 hours on weekdays.
Deposits and Withdrawals
Financial transactions are governed by clear guidelines to ensure efficiency and security. The minimum amount for both deposits and withdrawals is set at £20. Players should be aware of the withdrawal limits, which are capped at £3,000 per week and £15,000 per month, though higher limits may be available for VIP players. Please note that withdrawal requests are processed from Monday to Friday. The casino does not charge fees on transactions, but a fee may be applied if a deposit is not wagered at least three times before a withdrawal is requested.
Bonus Policy
All promotional offers are subject to specific terms and conditions. Unless stated otherwise, bonus funds and winnings from free spins are subject to a 40x wagering requirement. While a bonus is active, the maximum bet permitted is £5 per spin or game round. Bonuses are valid for 7 days from the moment they are activated. Game contributions towards wagering requirements vary; pokies generally contribute 100%, while table games like roulette and blackjack contribute 5%. Live dealer games do not contribute to wagering.
Player Conduct and Responsibilities
Users agree to use the services for personal entertainment only and not for any fraudulent or illegal purposes. Prohibited activities include, but are not limited to, creating multiple accounts, using automated software (bots), exploiting software vulnerabilities, and engaging in any form of collusion with other players. GlitchSpin reserves the right to suspend or terminate any account found to be in breach of these rules.
Responsible Gambling
We are committed to promoting a safe and responsible gaming environment. A range of tools is available to help players manage their activity. These include options to set deposit limits, loss limits, wager caps, and session time reminders. Players can also opt for a temporary cooling-off period or a more permanent self-exclusion. If you have any concerns about your gambling habits, please review our responsible gambling policies or get in touch with our support team through the details on the GlitchSpin contact us page.
Governing Law
These terms and conditions are governed by and interpreted in accordance with the laws of Curacao. Any disputes arising from these terms will be subject to the jurisdiction of the courts of Curacao. By accepting these terms, you agree to this jurisdiction.